Hi,
This would be great to have, a NV memory for Strings that can be changed in the Service Tool. But as Marbek_Elektronik pointed out, this has been a wish for a long time, and it seems to be very complicated to implement into PLUS+1 GUIDE.
There's the "Set Value" component that handles strings, and you can read strings in service tool with a checkpoint. The step to have a NV memory that handles string doesn't seem to be a very big step? =)
I'm sorry, but I don't have any better solution for you in this matter.
As long as these issues comes up from you guys, we can point out to the developers that this is what the customer wants. So keep it up.
Have a nice day.