PAL license

[Nikolay Safonov]

Hello!

I have a license for PAL with renewal in GUIDE version 12.
Now i installed GUIDE 2023 with new license renewal. But PAL license not exists in a list and library not available.
How to fix this problem or i'll have to use PAL only with version 12.0.7 all the time?

[Tor]

Hello,

The PAL is not "included" in the Pro license, it's an add-on.
You need to copy the add-on key to the license manager.  And yes, you need to get a renewal for the add-on as well.

When licenses expires: https://youtu.be/ZdRVkfo-E5U

If you still have problem, please contact PLUS+1 Helpdesk: https://www.danfoss.com/en/products/dps/software/software-and-tools/plus1-software/#tab-support


Have a nice day.

[Nikolay Safonov]

There is "license has expired" message on a place of activation button at version 2023. And then no valid license to apply a renewal of course.

[Nikolay Safonov]

Resolved with PLUS+1 Helpdesk