Output Window

[paterianus]

I used the default setup and I am connected to a S-D controller and I/O module bus and can see 20-30% bus statistics on the bar but I see nothing in the output window and no Rx,Tx statistcs, what am i missing?

[Thomas]

Hi!

Have you activated any filters?

Best regards // Thomas

[paterianus]

Not as far as I'm aware, used only the default template.

[admin]

Hmm strange, it should work.

Please contact our helpdesk in Minneapolis for more support. We can remotely connect to your PC if possible and help you directly.
http://www.sauer-danfoss.com/Products/MobileElectronics/PLUS1Guide/PLUS1GuideSupport/index.htm

Thanks // Thomas

[Jpshockster]

So I am having the same problem, I have PLUS+1 GUIDE CANKing Version 5.00.175 (BETA) on Both my laptop and desk top, the laptop shows the messages in the output window and the desktop does not. I have checked all settings and find no discrepancies, I can load .lhx form both and use service tool from both so I am confident communication is isn’t the issue.  any ideas what I may be missing??

[dlewis]

Try right clicking on CANKing Icon and "Run as Administrator"

[Jpshockster]

I am local administrator on the machine, however I tried anyway and no luck.

[Brian Bandura]

I'm having this issue on a remote laptop as well, no solution yet?

Brian Bandura
DFI Corporation

[Randy]

I noticed in the thread it was noted the version was (Beta).
I would update to the version that is now on the Website.
(The version should not read (Beta) and the email and website info should be populated.)
This change has worked for me.

In some cases I needed to reinstall the CG150 drivers.
(After updating the SD CAN King to the most current version.)

[Brian Bandura]

Thank Randy, Thatswhat it was. I installed the latest version as what was on the system was a beta version. All good now.

Brian Bandura

[briandyck]

I am having this same issue.  We have installed the non beta version of can king and this does not help.  I am running windows xp, 32 bit.  If we use drivers version below 2, then output window works, however using drivers 2 or greater and output window does not work.

Any thoughts?

[briandyck]

It seems there were 2 .dll files in the can king install folder left over from the beta version that were not being deleted.  once those were removed from the install folder everything works.

[bgtwuk]

Had same problem.

Randy's advice fixed it as uual

Bgtwuk